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Opinion July 2009 - Second glance: Mary's Orpington makeover miracle

For our summer edition Nick Cater looks into the goings on behind the BBC2 TV programme Mary Queen of Charity Shops and discovers what all the fuss was about

Save the Children image of Mary Portas (centre) and volunteers

Given the learning curve about volunteering she was forced to climb, retail guru Mary Portas should have been breathless by the end of her recent BBC TV series “Mary, Queen of Charity Shops”.

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Rating: 4/501
Chairty shops thrive with good managers who have a positive and active relationship with their local volunteer centre which will advise, trouble shoot, broker volunteers, provide free training, support volunteers, market and keep up to date existing volunteering opportunities and suggest new ones to attract a greater diversity of volunteers into new roles. Charities need to keep up to date and pay their volunteer managers competative salaries, invest in training and development of their volunteers and reap the rewards of increased funds, raised profile of their cause and image. Volunteers will be attracted to bright and well managed shops ,with accrediated training programmes and a variety of volunteering roles on offer. For example finance and administration roles are often highly sought after and will help in the running a profitable shop
lizzie saunders from Ealing, 19 June 2007 15:00