Template letters to Jobcentre Plus to support volunteers
Volunteers who receive state benefits should inform Jobcentre Plus about their voluntary work. However, this is the volunteer's responsibility. The organisation which they volunteer for is not obliged to do anything.
A Jobcentre might sometimes ask volunteers for further information about their voluntary work. They might ask a volunteer to complete a form and give information about the volunteering opportunity. Or they might ask for more information about the volunteer's role or expenses. This is why it's a good idea to develop role descriptions for volunteers and use expenses forms when reimbursing expenses.
It can be helpful if organisations provide volunteers with a letter or similar document explaining that their voluntary work is within benefits rules.
Feel free to adapt these template letters for your own use:
