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Accepting Volunteers from Overseas

Information Sheet Summary

With the spread of international migration, tourism and study, more and more people from overseas are applying to volunteer with UK organisations.

The rules governing this type of immigration matter can be complicated. Generally there should be no problem with an organisation accepting someone from overseas to volunteer, but the individual must ensure that they have permission to volunteer in the UK.

This Information Sheet looks at recruiting or accepting potential volunteers from outside the United Kingdom. It covers the following:

  • The role of the UK Border Agency
  • Legal restrictions on employment and “illegal working”
  • People from within the European Union and European Economic Area
  • Refugees and asylum seekers who are already in the UK
  • People from outside the EU/EEA
  • Further information and useful government guidance

Please note that this document is provided as a simple summary for information purposes and should not be regarded as a substitute for immigration or legal advice.

1. The UK Border Agency (UKBA)

The UK Border Agency is an executive agency of the Home Office. It manages border control, migration and customs rules for the UK. It is also responsible for considering applications for permission to enter or stay in the United Kingdom, citizenship and asylum. This information sheet refers to two key guidance documents published by UKBA and includes quotations from relevant sections. We strongly advise that you consult the original UKBA guidance in conjunction with reading this information sheet. Links to the guidance are provided where relevant and also listed at the end.

2. Legal restrictions on employment and “illegal working”

The Immigration, Asylum and Nationality Act 2006 makes it a criminal offence to employ a person who does not have the right to work in the UK. The Act replaces similar provisions in the Asylum and Immigration Act 1996. (For further information about Act’s provisions, please refer to UK Border Agency guidance “Prevention of Illegal Working: Immigration, Asylum And Nationality Act 2006: Comprehensive Guidance For Employers On Preventing Illegal Working” available on the UKBA website.

Volunteers
Because the illegal working rules relate to employment, they should not apply to taking on genuine volunteers who are not working under a contract of employment. However, note that the 2006 Act explains that a contract could be “express or implied” and “oral or written”. (For more information about volunteers and potential employment contracts, please refer to chapter 1 of the Volunteering England publication “Volunteers and the Law”. Details are provided at the end of this Information Sheet.)

Although organisations are free to take on any person for a genuine volunteer role, an individual could be in breach of their visa or entry clearance conditions if he/she volunteers when not permitted to. As part of good practice in working with volunteers, it is sensible for organisations to remind potential or new recruits to check whether they are allowed to volunteer. (For further information, please refer to sections 3, 4 and 5 of this Information Sheet.)

3. European citizens

a) People from European Union (EU) member countries (pre-2005)
There are no restrictions on volunteering by people from Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden (members of the European Union).

b) People from the European Economic Area (EEA)
The same freedom to volunteer is extended to nationals of Iceland, Norway, Liechtenstein and Switzerland which are members of the European Economic Area.

c) Recent accessions to the European Union (after 2005)
Romania and Bulgaria joined the European Union in 2007. At the time of writing, freedom of movement and work has not been extended fully to citizens of these countries. If someone from Bulgaria or Romania wants to volunteer, we suggest that they contact the UK Border Agency to confirm what they are allowed to do.

Read the UK Border Agency website section about Romanian and Bulgarian nationals

Read the UK Border Agency website list of contact details
http://www.ukba.homeoffice.gov.uk/contact/

The telephone number for their immigration enquiry bureau is: 0870 606 7766.

4. Refugees and asylum seekers

Refugees
People who have refugee status or who have exceptional leave to remain, and their family members, are allowed to do any type of work including volunteering.

Asylum seekers
Many people seeking asylum want to use their skills and contribute something to the society in which they wish to live.

Since April 2000, asylum seekers (people in the process of applying for refugee status) have been allowed to volunteer in certain types of organisation. Asylum seekers generally receive a document which states that they cannot take up paid or unpaid employment, but this does not apply to volunteering.

Guidance issued by the UK Border Agency provides clarification of where asylum seekers can volunteer. Appendix A of the guidance is divided into a series of questions and answers. It contains a section covering "Voluntary Activity". An excerpt of the most relevant question is provided below, as well as a link to the official guidance.

Q&A 54 of the UK Border Agency guidance on “Prevention of Illegal Working”: (page 58)
"Question: Can asylum seekers volunteer their services?
Answer: Asylum seekers are allowed to volunteer, as long as they are carrying out the work on behalf of a registered charity, voluntary organisation or body that raises funds for either. Any voluntary activity undertaken should not amount to either employment, or job substitution."

Questions and answers 55, 56, 57 and 58 of the UK Border Agency guidance are also relevant. They confirm that asylum seekers are entitled to receive out-of-pocket expenses just like other volunteers and explain whether “failed asylum seekers” can volunteer pending their departure from the UK. They can be found on page 59 of the UKBA guidance.

5. People from outside the European Union or EEA

There are two main scenarios for a person from outside the EU or EEA who wants to volunteer in the UK.

  • The person is coming to the UK with the main intention of volunteering for a charitable organisation in the United Kingdom. This will be the basis of their application to enter the country.
  • The person has come to the UK for a different activity, such as employment, business, study or tourism. Volunteering is not their primary reason for being in the country, but they want to volunteer as an additional activity.

The Points Based System for work and study
Work permits for employing a person from outside the EU or EEA are issued under the new Points Based System (PBS). It was introduced in 2008 to simplify the UK’s migration system and create a more systematic way of allocating permission to work or study. The PBS is divided into five tiers of employment. Tiers 1 and 2 cover skilled workers; while the other tiers cover less skilled workers, students and temporary workers. Other immigration categories, such as tourism or visiting business contacts and family, are not covered by the new PBS because it primarily deals with employment. Introductory information about the new PBS is provided on the UKBA website.

a) People applying to come to the UK with the main intention of working for a charity on an unpaid basis

As of 27 November 2008, the UK Border Agency has launched a new immigration category for migrants who want to visit the UK in order to work on an unpaid basis for a charity. It is called the "charity workers" sub category and replaces the previous category for "voluntary worker visas".

For further information, please visit the UK Border Agency website section on Tier 5 workers and refer to the sub section called "charity workers".
http://www.bia.homeoffice.gov.uk/workingintheuk/tier5/

The following pages on the UKBA website may also be useful:
(if the links do not click through to the UKBA's website, please copy and paste the full link into your internet browser)

• "What's new for migrants"
http://www.bia.homeoffice.gov.uk/sitecontent/newsarticles/
newformigrants

• Guidance for employers and sponsors on Tiers 2, 4 and 5 of the Points Based System
http://www.ukba.homeoffice.gov.uk/sitecontent/documents/
employersandsponsors/pbsguidance/

• Sponsor checklist
http://www.ukba.homeoffice.gov.uk/employers/points/
areyouready/checklist/

• Ten top tips before you apply
http://www.ukba.homeoffice.gov.uk/employers/points/
areyouready/toptips/

• Explanation for individuals who want to apply for the charity workers category
http://www.ukba.homeoffice.gov.uk/workingintheuk/
tier5/charityworkers/

• A copy of the Immigration Directorate’s Instructions:
http://www.ukba.homeoffice.gov.uk/policyandlaw/guidance/IDIs/
“Chapter 17: Employment outside the rules”
“Section 9: Voluntary Workers from overseas”
Also see: “Chapter 17: Employment outside the rules annexes B and C”

Volunteering England's Information Service will update this information sheet periodically to provide further information about how organisations may need to adapt their working practice for these changes. If you have any feedback about the new process which we could share with others, please do let us know.

b) People who wish to volunteer in addition to the central purpose of their stay in the UK
People from outside the EU or EEA come to the United Kingdom for a wide variety of reasons and therefore might be granted one of a number of visas or types of entry clearance. Examples include student visas, student visitor visas, visitor visas and spouse’s visas.

If your organisation is approached by a potential volunteer from outside the EU/EEA, you should explain that the individual must check their own visa or entry clearance conditions. The person must make sure that they are allowed to volunteer in addition to their main purpose for entering the country. On official documents, this may be described in terms such as as ‘work’ or ‘unpaid work’ rather than as ‘volunteering’. It is important that individual volunteers take responsibility for this, because, as a worst case scenario, a person could jeopardise their visa status by working or volunteering when they are not allowed to.

If a potential volunteer cannot find the answer clearly on their immigration documentation, you can suggest that they contact the UK Border Agency. The UK Border Agency deals with immigration issues once someone has been issued with a visa/entry clearance and entered the country.

UK Border Agency website list of contact details: http://www.ukba.homeoffice.gov.uk/contact/
Telephone number for their immigration enquiry bureau: 0870 606 7766.

c) Rules for specific groups

Visitors
Anyone holding a ‘visitor visa’ is not allowed to take up paid or unpaid work during their stay in the UK. (From our understanding of the rules relating to this type of visa, unpaid work would include volunteering. However, we advise checking in each individual case with the UK Border Agency because Volunteering England is not able to provide immigration advice.)

Students
A person with a genuine ‘student visa’ should not need permission to take part-time or holiday work, including volunteering. Some restrictions remain in place, including a limit of 20 hours per week during term time, unless the college agrees otherwise.

Note that a new short-term category of ‘student visitor visa’ was introduced in 2007. At the time of writing, we understand that this is different from a ‘student visa’, and has the same rules as visitor visas, as explained above. If required, please contact the UK Border Agency for further information.

For further information, a consolidated version of the immigration rules is available on the UKBA website.
Visitors – refer to part 2 of the UKBA website consolidated rules
Students – refer to part 3 of the UKBA website consolidated rules
Student visitors – refer to part 2 of the UKBA website consolidated rules

6. Future developments

Please note that some of these rules may be subject to change in 2009, as part of the government’s current review of immigration laws. Volunteering England is following these developments closely and our Information Service aims to update this Information Sheet as soon as necessary. This information is correct at the time of writing, to the best of our knowledge, but as previously stated it should not be taken as a substitute for immigration or legal advice.

For further information, please refer to the UKBA website or contact them directly.

7. Further information

“Volunteers and the Law”. A readable guide to legal issues on volunteering.
In particular, read chapter 1 on “Volunteers and Employment Rights”.
This publication is free to download.
http://www.volunteering.org.uk/law

Volunteering England Information Sheet
“Introduction to Criminal Record Bureau Disclosure Checks”

This provides information on obtaining Criminal Record Bureau Checks for volunteers from overseas.
http://www.volunteering.org.uk/informationsheets

UK Border Agency
(formerly known as the Border and Immigration Agency and as the Immigration and Nationality Directorate)
Public Enquiry Offices are located in Croydon, Birmingham, Liverpool and Glasgow.
Tel: 0870 606 7766
Minicom: 0800 38 98 289
Email: indpublicenquiries@ind.homeoffice.gsi.gov.uk
Website: http://www.ukba.homeoffice.gov.uk/contact/

In particular, read the UKBA’s guidance on:

Businesslink website
Read the pages on the national minimum wage rules, which provide an explanation of "section 44" of the National Minimum Wage Act covering 'voluntary workers', which the temporary charity worker visa is based on.
http://www.businesslink.gov.uk/nmwvolunteers

Government Department for Business Enterprise and Regulatory Reform (BERR)
(formerly known as the Department for Trade and Industry)
In particular, read BERR's guidance on

Refugee Council
The Refugee Council has a number of offices and advice lines for different areas of the country. Please telephone or visit their website to find the nearest office to you.
Tel: 020 7820 3085
Email: info@refugeecouncil.org.uk
Website: www.refugeecouncil.org.uk
If you do not have internet access, you can contact their head office at:
240-250 Ferndale Road
Brixton
London
SW9 8BB

UK visas
Foreign and Commonwealth Office
King Charles Street
London
SW1A 2AH
Tel: 0845 010 5555 (this service is temporarily suspended)
Minicom: 020 7008 8457
Fax: 020 7008 8359/61
Email: Visas.ForUK@fco.gov.uk
Website: http://www.ukvisas.gov.uk/

Last reviewed: March 2009

We have made every effort to ensure that this Information Sheet was correct at the time of publication. It is intended as a summary of relevant issues and suggests further sources of information. Legal and immigration advice must be sought where appropriate as this document cannot be regarded as a substitute for such advice.

For more information on managing volunteers, please visit
The Good Practice Bank at www.volunteering.org.uk/goodpractice

All of Volunteering England’s Information Sheets are available at:
www.volunteering.org.uk/information

Or please contact Volunteering England Information Service
Email: Information@volunteeringengland.org
Freephone Information Line: 0800 028 3304 (M-F 10.30-12.30 & 14.00-16.00)

Volunteering England
Regent’s Wharf
8 All Saints Street
London N1 9RL