The Information Service at Volunteering England offers several resources to help people who are working with, or managing, volunteers.
Free Website Resources
- Good Practice Bank - the one stop shop to find and share information about volunteer management. The Bank contains articles, sample documents and case studies that reflect good practice in managing volunteers.
- Information Sheets on a variety of topics, ranging from legal issues and good practice to helping individuals find volunteering opportunities. The Information Sheets can be viewed online, or downloaded as PDF documents.
- 50 Frequently Asked Questions that do not naturally fit into either the Good Practice Bank or the Information Sheets. We therefore recommend that you check the Good Practice Bank, Information Sheets and FAQs for answers to particular enquiries. If you can't find an answer on our website, then please contact our Information Service.
Information Service
Our Information Service receives a wide variety of queries on volunteering issues, ranging from Health and Safety to problem solving. Our enquiries come from people in all kinds of organisations, from large national charities to small community groups and individuals. We can answer your questions, talk through your concerns, offer support and direct you to other sources of help. You can contact us in the following ways:
If you are calling from the UK: Freephone 0800 028 3304 (Telephone/Textphone)
We welcome calls through Typetalk/TextDirect. Please dial 18001 followed by 0800 028 3304.
If you are calling from outside the UK, please dial +44 20 7520 8954
Please note that the Information Line is open 10.30am -12.30pm and 2-4pm Monday to Friday.
The line may be engaged if we are dealing with another enquiry. We regret that this number cannot take voicemail messages.
- By fax: +44 (0)20 7520 8910
- Write to:
Information Service
Volunteering England
Regent's Wharf
8 All Saints Street
London
N1 9RL
United Kingdom
The Information Service
October 2008
Disclaimer
Please note that the Information Service is not a legal advisory service, and any information or guidance given should not be taken as a substitute for professional legal advice.
