|

110 roles for volunteers in health & social care

We have so far identified 110 roles that are undertaken by volunteers in health and social care settings. If you can think of any additional roles that are carried out within your organisation please contact Sheila.Hawkins@volunteeringengland.org with full details.

Roles carried out by volunteers in health and social care settings:

Administration helper / medical records assistant
Administering eye drops to post operative cataract patients in the community
Advocacy
Ambulance first responder
Anti-coagulant assistant
Artist

Arts & crafts (knitters, blanket maker, art therapist)Audiology Visitor (helping people use their hearing aids)

Befriending / buddying (in-patients and community)
Benefit advice
Birds of prey (volunteers bringing birds to children's units)
Carer support
Chapel organist
Chapel service helpers
Chapel service singers
Chapel services names collector
Chaplaincy (pianist, lay preacher)
Chaplaincy Visitor
City guides (guides who conduct hospital tours)
Clerical helper
Clinic assistant (baby/well-being etc)
Counsellor

Curtain matcher (collecting odd curtains in hospital and putting them in pairs for re-hanging)
Dental Complaints Service volunteer panel member

Dining Companion
Discharge lounge assistant

Drama assistant
Entertainment
Events helpers
Exercise to music
Expert patient
Feeders (for patients)
Fish tank maintenance
Focus groups for research
Flower arrangers / flower care on wards
Fundraising
Games players (e.g chess player companion)
Garden (including pond maintenance)
GP patient participation group member
Governance & Trustees
Hairdresser for In-patient & Day Care units
Hand holders (for surgery etc.)
Home care
Home escorts for vulnerable patients
Hospital radio presenter
Hospital radio request collector
Information/leaflet checkers
Information provider (e.g. in epilepsy clinic)
Interpreter
Interviewer
IT volunteers (database work)
Knitters for premature babies
Lay assessor (for the Quality & Outcome Framework)
Letter writer
Librarian
Magazine delivery
Massage and aromatherapy massage
Medicinema
Meet and greet / welcomer
Menus - help patients choose their meals
Musicians
Occupational therapy activities assistant
Packs (making up maternity packs, patient emergency toilet kits)
PALS officer
Palliative care
PAT dogs/ animal visits
Patients council representative
Pastoral
Peer educators (various projects)
Pharmacy
Physiotherapist assistant
Plain language volunteers (to de-jargon written materials)
Playing board games
Playroom helpers
Post room assistant
PPI forum member
Print room
Reading newspapers to people with poor sight
Reception/Information/Enquiry desk/Welcome desk
Recruitment & selection of staff
Recycling assistants
Reflexologist
Run current affairs discussion groups
Run singing groups
Runner (of errands in and out of hospital)
Running a book group
Running music appreciation sessions
Running poetry sessions
Security
Shop helper (food, clothing etc)
Shoppers (for patients)
Skin camouflage
Social events organisers /helpers
Speech and language volunteers
Sport companions for mental health service users (e.g golf buddy)
Sport organisers for mental health service users (e.g angling groups)
Support groups for specific health conditions
Taxi escorts

Tea bar / café / bar
Teacher helping with schoolwork on children's ward

Theatre
Trainers (e.g. life saving technique)
Therapeutic hand care
Transport (drivers)
Trolley service (meals, drinks, toiletries, newspapers etc)

Visitor screening helpers
Walking companions for people recovering from knee and hip operations

Ward and Department volunteers (various, including A & E, Outpatients, Occupational Health, X-Ray etc)
Wheelchair pushers
Yoga teacher
Youth group helpers