This information sheet is written for:
Volunteer managers, co-ordinators and others that work with volunteers.
- Key topics in this information sheet:
- Why have a problem solving procedure?
- What to do if a volunteer makes a complaint
- What to do if someone complains about a volunteer
- Conducting an ‘volunteer exit’ meeting
- Other points to remember
This information is provided for guidance only. Every organisation needs to write its own problem solving procedure to suit its individual situation.
Last reviewed: April 2008
(Size of file: 59KB)
Accessibility
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Disclaimer
We make every effort to ensure that our Information Sheets are correct at the time of publication. They are intended as a brief summary of relevant issues to help you plan or develop your work with volunteers. Legal advice should be sought where appropriate. Volunteering England is unable to accept liability for any loss or damage or inconvenience arising as a consequence of the use of this information.
The inclusion of other organisations in the Information Sheets does not imply any endorsement of independent bodies; all sources of further information are listed solely for signposting purposes.
Copyright
Please note that this Information Sheet is subject to copyright, which is owned by Volunteering England. Further information on Volunteering England’s copyright can be found at: http://www.volunteering.org.uk/aboutsite.htm
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